DUTY MANAGER FEMALE FOR LUXURY RESORT IN WAYANAD

Duty Manager (Female) for Wayanad Hotel Jobs. A Duty Manager in a Five-Star Hotel oversees daily operations, ensuring exceptional guest experiences, efficient service, and maintaining high standards. Key duties and responsibilities:

1. Supervise and coordinate front-of-house departments (Front Desk, Concierge, Bell Desk, etc.).

2. Manage guest check-in, check-out, and room assignments.

3. Handle guest complaints, concerns, and feedback.

4. Ensure seamless communication among departments.

5. Oversee room allocations, upgrades, and special requests.

6. Monitor and maintain high levels of customer service.

7. Implement hotel policies and procedures.

8. Conduct regular inspections of public areas, rooms, and facilities.

9. Manage and resolve operational issues promptly.

10. Collaborate with other departments (Housekeeping, F&B, etc.).

11. Maintain accurate records and reports.

12. Lead and motivate team members.

13. Ensure compliance with safety, security, and emergency procedures.

14. Manage and coordinate events, conferences, and group bookings.

15. Stay up-to-date with hotel promotions, packages, and services.

16. Foster positive relationships with guests, colleagues, and external partners.

17. Ensure adherence to luxury hotel standards and brand guidelines.

18. Participate in training and development programs.

19. Perform administrative tasks and duties as required.

20. Act as a liaison between guests, staff, and management.

The Duty Manager serves as a vital link between various departments, ensuring a smooth and exceptional experience for guests in a Five-Star Hotel. Leading hotels and resorts are in search of good managers for all the departments. Duty Manager (Female) for Wayanad Hotel Jobs.